SEO Specialist

Questions to ask before you hire

SEO Specialist: Questions to ask before you hire one

SEO Specialist: There are a lot of them (supposedly) out there in cyberspace. Some will promise you the earth with guaranteed rankings and quick results. But how do you know if you can trust them to:

a) Achieve the results theyโ€™re promising you in order to attempt to get your hard earned marketing budget

b) Implement your SEO strategy using only ethical SEO practices (which therefore wont come back to bite you in the proverbial bottom down the line)

Also (and this is probably the most important point): How can you trust a company that guarantees ranking results in the first place?

A good SEO Specialist can do a lot for your content, making it visible and valuable. However, there is a lot of due diligence that you need to do before hiring a company to ensure that you have the right SEO Expert for your business needs.

By asking important questions of your prospective SEO Provider, you are helping yourself to make the right decision, a decision that will increase your success rate, drive you up the rankings on Google (hopefully to one of the top positions in a decent timeframe), and give you an excellent ROI on your SEO investment. Afterall, thatโ€™s why you are looking for an SEO Expert!

7 Questions to ask an SEO Specialist before you hire them:

1. You say youโ€™re an SEO Specialist. How much experience do you have?

Most companies advertising SEO services will have some experience, which is obviously critical for them to provide you with the service. Make sure they have enough experience to satisfy your requirements.

Also, if youโ€™re concerned that your industry is different from most find out if they have experience in search engine optimisation in your particular area or industry. The more knowledge and experience the SEO Provider has in your industry, the more confident you can be that they will be able to deliver high-quality results for you.

Experience also means that they will be able to handle the project efficiently to help you identify what needs to be accomplished within your budget and time frame to achieve your SEO goals and rank with or above your main competitors

Listen to how your SEO Specialist handles this question to help you assess their skills for your expectations.

2. Can you provide examples of successful SEO campaigns you’ve worked on in the past?

Any SEO company worth their salt should be able to provide samples and case studies to you.

Asking for examples allows you to assess the specialist’s track record and see if they have experience in achieving tangible results.

seo specialist

3. What kind of results should I expect and within what time frame?

Avoid the supposed SEO Specialist who promises you overnight results. Any decent SEO strategy will take time. A true SEO Specialist will know this and will provide you with realistic time limits to produce results for you.

Unfortunately human beings are impatient so many will go with the SEO โ€˜get rich quickโ€™ adverts. However, just like in real-life, in the world of SEO there is also no such thing as fast results.

Move rapidly on from those SEO companies that promise fast results (and by this we means with days, weeks or even a month). A long-lasting SEO strategy will take time, but it will also ensure that your ranking remains at the top of the pile for a long time.

SEO Specialist A quick case study: In 2006 a small telecoms company (offering overseas calls), wanted to undertake SEO for their 2 most important keyword phrases (as it was all they could afford given a very limited budget).
They were competing against not only the big players in their industry in their country, but also international competitors. Due to their limited budget, it took us 6 months to get them onto the first page of Google matches and a further 6 months to get them into the number 1 position for those 2 phrases.

However, here is the clincher:
They remained in the number 1 position for those 2 phrases for the next 10 years!

Yesโ€ฆthat initial 1 year SEO spend (which they were going to spend on Google Ads PPC), resulted in them not having to pay for all the click-throughโ€™s they got to their website using those 2 phrases (which were their most important) for 10 years! That is what you call an excellent ROI!

4. How long do you typically work with a client?

In most cases, SEO relationships are long ones. Firstly it takes at least 6 months for Local SEO strategies to start yielding results. We have also found that most companies, once they have experienced the benefits of the new leads generated by SEO for the first batch of keywords we work on for them, look at expanding their targeted keywords. Secondly, because of the the fact that SEO is a dynamic process with lots of moving parts that are constantly changing, once you’re at the top of the rankings getting in those regular new sales leads and enquiries, you don’t want to take the chance of dropping your position and losing them, so most clients go onto an SEO maintenance plan.

That is why most website owners should be very careful about who they chose to manage this element of their website (and business).

The job of an SEO specialist is to get your website up into the top rankings for your chosen keywords and then maintain those positions for you on an ongoing basis. Ask them how long they generally work with their customers, and if there are clients who have terminated their contracts, and if so, why? (You may not get a direct answer to the second question!). Most of the time an SEO relationship will last for at least six months. If progress is being made and goals are being achieved, this can go on for years (sometimes even for the lifetime of the business).

5. Can you guarantee me a top position in Google?

If a supposed SEO Specialist promises you the highest ranking in any search engine, walk away immediately.

No SEO specialist can ever guarantee *organic results because the facts are:-

a) Google (and the other search engines) are third parties and no SEO company can pay the search engines to display favourable organic* results.

b) SEO results depend on a host of factors including your website itself, the links to your website and your competition. Your SEO specialist cannot account for what
your competition are doing. All your SEO specialist can do is analyse the competition strategy and ensure that their own strategy betters it.

However, what we can guarantee is that we are obsessive in our pursuit of getting our Local SEO clients onto the first page of Google matches organically.

* Organic results are the ones that are not paying Google to be there i.e. they do not have the small โ€œAdโ€ sign next to them as per the image below:

6. Can you provide a detailed outline of the SEO strategy you would implement for our website and Google Business Profile?

A comprehensive strategy is essential for success in SEO. Asking for an outline helps you understand the specialist’s approach and ensures they have a well-thought-out plan.

When you choose us as your SEO specialist, we will provide you with a strategy that targets specific keywords. We undertake a full SEO audit (that’s easy for you to understand, not the loads of unintelligible jargon most SEO companies use to overwhelm you).

Our quarterly reports will tell you exactly what work we have undertaken for you as well as show you the impact this work has had on the rankings of the keywords we are targeting for you.

7. How do you determine the right keywords to target for my business?

Keywords are the foundation of SEO. Asking this question allows you to gauge the specialist’s keyword research methods. Their response should demonstrate an understanding of your industry, target audience, and the ability to identify relevant keywords that can drive targeted organic traffic to your website.

If an SEO company says that they have a blanket approach and wont be targeting any specific keywords, run for the hills. This is a common tactic used by SEO charlatains who will ultimately end up taking your money and not delivering any measurable results.

IN particular, if the SEO company approached you (and you didn’t find them through a local search of your own) be very careful. There are a lot of SEO scams about – read our article on this.

Canterbury Website Design & SEO โ€“ A Real SEO Specialist

Our Local SEO Packages

Local SEO Setup fee

All SEO packages shown above have an additional once-off setup fee. The setup fee is: ยฃ195 + ยฃ50 per landing page

eg: if you choose the Gold Package, the setup fee will be ยฃ295 + (4 x ยฃ50) = ยฃ495

What's included in our Local Setup fee?

Our setup fee includes a number of vital SEO elements that ensure we create a strong SEO foundation for you that will yield results as quickly as possible. These include:

  • Full SEO Audit
  • Keyword Research
  • Google Analytics setup
  • Onpage Technical SEO
  • Content Creation of new Keyword focused landing packages
  • Technical SEO & Optimisation of new landing pages
  • Google Business Profile Optimisation

What some of our happy customers have to say about us on Google

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Kimberley profile picture
Kimberley
18 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This company offers an exemplary service - Chantal is professional and efficient - I can think of no one in this field who is more impressive with their knowledge, skill or passion. If you enlist the help of Canterbury Website Design & SEO then youโ€™ll get top-notch attention and service; Chantalโ€™s expertise will help your cause or business more than blossom. Highly recommend the laudable work ethic, attention to detail combined with the customer service and all results.
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Simon Critchett profile picture
Simon Critchett
9 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We've been working with Canterbury Website Design for five years now and they've been a reliable, knowledgeable partner throughout. They look after our websites and SEO, and we've seen solid, consistent results over that time. Communication is straightforward and they understand our business. Happy to recommend them to other local businesses looking for a trustworthy web agency.
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Valerie Illidge profile picture
Valerie Illidge
26 February 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Iโ€™ve worked with Chantal for many years across multiple websites for our business, and I can honestly say her knowledge and expertise have been invaluable. From the very beginning she has provided clear guidance, practical advice, and solutions that have helped our school improve its online presence. What stands out most is how consistently supportive and reliable she is. She takes the time to explain things, responds quickly when we need help, and always makes sure everything is running smoothly. Her experience really shows in the quality of her work and in the confidence she gives you that your website and digital marketing are in safe hands. The results weโ€™ve seen over the years speak for themselves, and the service she provides represents excellent value for money. I wouldnโ€™t hesitate to recommend her to anyone looking for a skilled, trustworthy, and highly professional web and SEO
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Daniel Kent profile picture
Daniel Kent
1 September 2025
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I had a very good experience with CWD. They work was well done and very efficient. Communication was excellent
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Rachael Pielow profile picture
Rachael Pielow
5 August 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Chantal was extremely professional and efficient during the process of getting my old website reinstated. I cannot recommend her highly enough and look forward to working together on other projects.
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EIC Partnership
16 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Canterbury Website Design & SEO have been a huge part of getting our new website over the line. Chantal and her team worked miracles to resolve our WordPress issues, enabling us to launch on time, and her maintenance plan gives us peace of mind that our site functions as intended (whilst staying on budget) - allowing us to focus on our core business. 10/10 would definitely recommend!
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Saints hairdressing
31 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Chantel we cant thank you enough for our fabulous website! you really took everything on board what we wanted you to create for our website you put great effort, time and understanding of the salon to get the vibe we wanted to show through our website. Chantel has great knowledge and understanding for any business websites and we would highly recommend to anyone needing or updating a website
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Dominic Gunn profile picture
Dominic Gunn
26 September 2024
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As a charity supporting the Social, Emotional and Mental Health of children and young people, we need to be able to present our research, training and events clearly for everyone seeking our services. Canterbury Website Design have been so helpful in guiding us through the process of setting up and maintaining our own website. They have been quick to respond with easy to follow advice and made important adaptations, enabling us to promote our work effectively.
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Hardy Kerim
26 September 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
We received professional and outstanding work. Chantal was really good at communicating and developing the website the way we wanted. If you need a website for your business Chantal is the right person for the job, she knows her business.
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Paula Armstrong profile picture
Paula Armstrong
19 September 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
We are loving all the recent changes to our website. It's looking fantastic all thanks to Chantal at Canterbury Website Design. Thank you for your prompt response and quick turnaround.
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David Lewis profile picture
David Lewis
12 December 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Bespoke websites created to meet our exacting briefs, that deliver perfectly. Efficient ongoing support and impressive SEO work. Highly recommended.
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Kevin Campbell profile picture
Kevin Campbell
9 December 2023
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site looks good many thanks
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Matthew Pithers profile picture
Matthew Pithers
9 June 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
We recently had our website and seo work done and are extremely happy with the service would highly recommend
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Neil Harrison profile picture
Neil Harrison
7 June 2023
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MelaNoMore is a Melanoma Support Group covering the Surrey and Sussex area. We are made up of a group of non-technical folk who are getting on a bit. Canterbury Website Design have been very helpful to us in setting up our website and emails and do a great job in keeping things simple so we can all understand what is happening. Would thoroughly recommend them to anyone venturing into the world of websites, domains etc. particularly for inexperienced "webbers". They do a great job and provide patient tutorials.
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The Canterbury Oven Clean Company profile picture
The Canterbury Oven Clean Company
6 March 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
The Team here really know what they are doing. They have designed and built my website exactly how I wanted it to be. Chantal is top in her field and knew exactly what was needed when it came to my companyโ€™s website. Great company to deal with. They have gone over and above what they needed to do. Thanks Chantal and the team.๐Ÿ’ฏbest website/seo company in Canterbury.
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Amanda Lynch profile picture
Amanda Lynch
3 March 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Chantal has designed me a fabulous website and vastly improved my on-line presence. She responds promptly to any queries or update requests and helped me achieve a website that met my requirements perfectly. I have no hesitation in recommending her if you are looking to either design and build a website from scratch or to update an existing one.
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Sheri Irons profile picture
Sheri Irons
3 March 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
I never understood SEO and what it does, but with Chantal on my team she supported us through the process and the service I receive from Chantal's team is brilliant and I can highly recommend them.
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Sue Thompson profile picture
Sue Thompson
7 February 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Good personal contact always on the end of the phone .. and good on time delivery of website
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Rose Neil profile picture
Rose Neil
7 February 2023
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Excellent customer service
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josh harrowell profile picture
josh harrowell
31 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic company always available to help and make changes, very clear and upfront with pricing from start to finish. And most importantly just lovely people
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Swaeley Penfold profile picture
Swaeley Penfold
21 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience with this company, getting more and more leads from google and the website as the months go on.
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Nick Hutchinson (Nick) profile picture
Nick Hutchinson (Nick)
20 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
I had a great experience working with Canterbury WD& SEO. They provide top-notch services that have helped to improve the search engine rankings for my website. The team are very knowledgeable and always available to answer any questions I have. They provided regular updates and detailed reports, which helps me to understand the progress of the campaign. Overall, I highly recommend this company for anyone in need of SEO services.
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Elaine Brown profile picture
Elaine Brown
20 December 2022
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Chantal is I feel so passionate about supporting me ongoing with my Website. Not only I feel designing a great website for me way back now in 2019 but also supporting me with understanding around SEO and continued support with this! Thank you Canterbury Website Design & SEO! Good Luck for the soon to be New Year 2023 and beyond!
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Rebecca Newman profile picture
Rebecca Newman
8 December 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Canterbury Website Design are a fantastic local company. Not only are they great at website design but they really know how to get results to help get your website found.
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Sue Westwood profile picture
Sue Westwood
2 December 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Chantal was knowledgeable and helpful, and very speedy response
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Clive Wills profile picture
Clive Wills
2 December 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
The team at Canterbury website design are very helpful and continue to provide prompt service.
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Ean Flood profile picture
Ean Flood
29 November 2022
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We asked Chantal to create a website for us with very minimal instructions and her and the team got it spot on 1st time, ever since setting the website up we have asked for multiple changes to improve and adapt and it has always been completed within a couple of days. Very happy with the service and professionalism.
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Jake Mullery profile picture
Jake Mullery
28 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Canterbury Website Design have provided a fantastic service for my businesses. I cannot fault their communication or the support they provide. I will use CWD again for website building and SEO services without hesitation. 5 Stars.
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guy denby
24 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent company, Chantal is very professional,efficient & reliable. Anything we need is done asap, helps us in any way she can. Would highly recommend.
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Victoria profile picture
Victoria
22 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I cannot recommend Canterbury Website Design highly enough! From the minute we made contact with Chantal she was so helpful, and was able to get our website up and running very quickly. She transformed all our ideas and requests into a great site even though we didn't have the first clue in how to go about creating an online presence!
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julie hardy profile picture
julie hardy
17 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience very helpful
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Sofiya Burnusuz profile picture
Sofiya Burnusuz
17 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
It was a pleasure working with Chantal. Excellent quality, fast and affordable services. I am happy to have found them and would definitely recommend Canterbury website design and SEO!
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Catherine Scarlett profile picture
Catherine Scarlett
16 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
CWD and Chantal have been extremely helpful in designing my first ever website. I`m very excited to see it and am looking forward to getting results very soon.
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Doug Hollis profile picture
Doug Hollis
10 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service and support is promptly provided at all times.
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Olivia Moss profile picture
Olivia Moss
10 November 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Chantal has been very helpful from start to finish! Would recommend to anyone needing a website!
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Barbara Akers profile picture
Barbara Akers
19 October 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
I would describe myself of someone who knows very little about websites and tech-speak, but the service I have received from Canterbury Website Design has been excellent all the way through setting up my website. No query was too much and I was talked through every step of the process. I am delighted with the result and would definitely recommend using this service.
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Steve Causton
28 September 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
If you are looking for a Website designer Chantel is your lady. I have been a client of Chantel's for 3 years now and would not go anywhere else. She is very responsive, professional and delivers everything you require and more from start to finish. I have and will continue to recommend her services to friends family or anyone looking for what she does. Her services deserve 10 stars ๐ŸŒŸ
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Dean Clements (Dean C) profile picture
Dean Clements (Dean C)
17 August 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Looking for a responsive local company, we commissioned Canterbury Website Design to build two sites to replace dated brand sites within our business. Whilst one site was quite simple, the other quite demanding to put together. Chantal and her team demonstrated great patience and delivered just what we were looking for. Great attention to detail. Highly recommended.
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Max Lobo profile picture
Max Lobo
10 August 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent A++ Very responsive , good communication . It was nice doing business with you Mr. Chantal
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Cameron Luke Peters profile picture
Cameron Luke Peters
2 February 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
The real deal. I never doubted for a moment that CWD would do everything in its power to present, enhance and propel my small proofreading business. Chantal makes you feel like a local captain of industry, and the results are immediate and beautiful. Perhaps the easiest way I've found to triple my money on investing in a service; all you have to do is wait and watch new clients come streaming in.